Terms & Conditions

Terms of Sale


Throughout this document Hoists.com, LLC shall be referred to as “We”, “Us”, and “Our” and this purchaser shall be referred to as “Purchaser”.


Are for prompt acceptance, and are subject to change without notice. Quotations are valid for a period of 30 days from the date shown on the face thereof, subject to confirmation after this period. All stenographic and clerical errors are subject to correction.


  1. F.O.B. Point of manufacture, or as otherwise noted in the quotation.
  2. Subject to change without notice until confirmed by us.
  3. After our formal acceptance, prices are firm unless Purchaser requests changes which would affect cost of items ordered.


  1. Purchaser shall pay, in addition to the contract price, any sales, use, excise, retailer’s occupation and/or other taxes payable by reason of this transaction, together with any interest and penalties thereon. In lieu thereof, Purchaser shall provide us with a tax-exemption certificate acceptable to the taxing authorities.
  2. Purchaser shall also reimburse us for any such taxes, including interest and penalties thereon, as may be paid by us together with any expense connected therewith.


In the event of a request to stop work or to cancel the whole or any part of an order, Purchaser shall make payments to us as follows: (a) Any and all work that can be completed within 5 days from the date of notification to stop work on account of cancellation shall be completed, shipped, paid in full. (b) For work in process and any materials and supplies procured or for which definite commitments have been made by us in connection with the order, Purchaser shall pay to us the actual costs and overhead expenses determined in accordance with good accounting practices plus 15%.


Unless otherwise specified, the amount owed by the Purchaser is due up front prior to order processing. We reserve the right to refuse acceptance of any order on the basis of unsatisfactory credit. If credit is offered to a Purchaser, past due accounts shall accrue interest until payment at a rate of 1.5% per month (an 18% annual rate). When an account is past due, if the account is assigned to a licensed collection agency or an attorney is hired for legal action, the Purchaser agrees to pay for all subsequent collection charges and legal fees.


In the cases of delay in shipment at Purchaser’s request, Purchaser agrees to place equipment into storage and pay all handling, insurance and storage charges. Payments due hereunder shall be made in accordance with the terms hereof, substituting date of storage for date of Bill of Lading.


If erection or installation labor is included in this contract, the erection price is subject to the following conditions:

  1. Purchaser shall provide and pay for all necessary public inspections, licenses, and building permits.
  2. The erection price is based on labor to be paid on a ONE shift straight time basis, unless otherwise stated, and does not include premium or overtime labor. If for any reason, Purchaser requests overtime, second or third shift work, Purchaser agrees that it will compensate us for the additional cost of the premium wage, plus applicable taxes and insurance.
  3. The erection price is also based on the availability of immediately proximate and direct access from the area in which our equipment is unloaded to the erection area.
  4. Purchaser shall clear the site selected for installing the equipment, cut and repair any floor, wall or roof opening, in accordance with our clearance diagrams, requirements, or drawings and keep the site free from water, debris and other obstructions.
  5. Purchaser shall provide proper lighting, piping and wiring necessary for processing lighting and power, incident to the erection and operation of the equipment.
  6. Purchaser agrees to hold us harmless against any loss or damage caused by accident, fires, theft, or negligence occurring upon the premises of Purchaser, unless caused solely by our negligence.
  7. The erection price is based on the use of equipment as specified on the face hereof, (i.e. mobile crane, etc.).


Purchaser will make all alterations to existing building and equipment as may be required for installation and operation with the equipment specified herein. Outline dimensions are shown on approved drawings. Should any deviations be required from what was originally quoted, Purchaser shall be responsible for any resulting additional costs.


Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Hoists.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hoists.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Hoists.com’s Return Policy.


Freight Policy:

Most orders ship out in 1-2 business days when in stock. Allow an additional 3-7 days for Standard Ground Delivery

Shipping Charges:

Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Hoists.com, LLC and charged to the customer. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States. Any extra charges incurred for additional services, such as customer”s carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier.

Shipping Options:

Most standard delivery orders ship UPS®. Please allow 7-10 business days for delivery.

Alaska and Hawaii are subject to additional shipping charges.

Puerto Rico, the Virgin Islands, and Guam are subject to additional shipping charges.

Pick-Up Options:

Potential for local Illinois Pickup under special circumstances.

All orders shipping outside of the United States will require a follow up e-mail with a shipping quote before processing your order. If you have any questions or need assistance with an international order, please contact Customer Service by phone or e-mail at sales@hoists.com.